The Sales Premium plan, at $135 per user, per month, offers the full package when it comes to sales acceleration, fully customizable solutions and more in-depth contextual insights and conversational intelligence.įor the customer service side of your business, Microsoft Dynamics 365 offers a Professional plan at $50 per user, per month, which includes an unlimited number of named users, extensive case and knowledge management and includes service for mobile. The Sales Enterprise, at $95 per user, per month, adds knowledge management and gamification as well as a limited amount of contextual insights and AI. The Professional plan offers an extensive suite of sales executing services, full reporting and analysis with exports to Excel and some amount of customization. The Microsoft Dynamics 365 product tiers start with the Sales Professional at $65 per user, per month, billed annually. Most of Microsoft Dynamics 365 plans are discounted to $20 per user, per month, if the user already has one Dynamics 365 product. On top of that, Microsoft Dynamics 365 has a whole host of add-ons for businesses with specific needs. Microsoft Dynamics 365 offers three main sales plans and two main customer service plans designed to cover a wide variety of business needs.
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